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Privacy Policy

Last updated: November 4 – 2025

1. Introduction

Welcome to myfylgja.com ("we," "us," "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

Contact Information:

Art by Barkwald / Rohhna Barkwald

Business Registration (CVR): 37883026

Address: Glostrupvej 13D, 4500 Nykøbing Sjælland, Denmark

Email: mail@myfylgja.com

Phone: 0045 60525010

Important: We are based in Denmark (European Union) and comply with EU data protection laws (GDPR), which provide strong privacy protections for all our customers worldwide.

2. What Information Do We Collect?

We collect different types of information depending on how you interact with our website.

2.1 Information You Provide to Us:

  • When you make a purchase: Full name, Email address, Shipping address, Billing address, Phone number, Payment information (securely processed by our payment provider).
  • When you subscribe to our newsletter: Email address, Name (optional), Preferences.
  • When you contact us: Name, Email address, Message content, Any other information you choose to share.
  • When you create an account: Login credentials, Order history, Saved addresses.

2.2 Information We Collect Automatically:

  • IP address, Browser type and version, Device information.
  • Operating system, Pages visited, Time spent on pages.
  • Products viewed, Referring website.
  • Cookies and tracking technologies (see Section 5).

3. How Do We Use Your Information?

3.1 Order Processing

Process and fulfill your orders, send confirmations, handle returns. Legal Basis: Performance of contract (GDPR Article 6(1)(b)).

3.2 Customer Service

Respond to inquiries and resolve issues. Legal Basis: Legitimate interest.

3.3 Marketing Communications

Send newsletters about new artwork (only with your consent). Legal Basis: Consent. You can unsubscribe at any time.

3.4 Website Improvement

Analyze usage to improve user experience. Legal Basis: Legitimate interest.

3.5 Legal Compliance

Comply with laws, tax requirements, and fraud prevention. Legal Basis: Legal obligation.

4. Who Do We Share Your Information With?

We NEVER sell or rent your personal information to third parties for their marketing purposes.

We only share your information with trusted partners who help us operate our business:

4.1 Essential Service Providers:

  • Payment Processing: Stripe (securely handles payment info, PCI DSS compliant).
  • Web Hosting: Our hosting provider securely stores website data on EU-based servers.
  • Shipping Partners: International carriers (e.g., PostNord, DHL, FedEx) to fulfill your order.
  • Email Marketing: Mailchimp or Klaviyo (only if you subscribed).
  • Analytics: Google Analytics (anonymized) to understand website usage.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Necessary for shopping cart and security. Cannot be disabled.
  • Functional Cookies: Remember language and currency preferences.
  • Analytics Cookies: Google Analytics (anonymized) for traffic analysis.
  • Marketing Cookies: Facebook Pixel/Google Ads (only used with your consent).

You can manage cookies through your browser settings or our cookie banner.

6. How Long Do We Keep Your Information?

  • Order Information: 5 years after purchase (accounting requirements).
  • Newsletter: Until you unsubscribe.
  • Customer Service: 2 years after last contact.
  • Inactive Accounts: 3 years after last activity.

7. Your Privacy Rights

7.1 GDPR Rights (All Customers)

As we are based in the EU, all customers benefit from GDPR protections: Right to Access, Rectification, Erasure ("Right to be Forgotten"), Restriction, Data Portability, Objection, and the Right to Withdraw Consent.

7.2 California Privacy Rights (CCPA)

If you are a California resident, you have rights regarding: Knowing what data is collected, Requesting deletion, Opting out of sale (we do not sell data), and Non-Discrimination.

8. How to Exercise Your Rights

Email us at mail@myfylgja.com with the subject line "Privacy Rights Request". Include your full name and request description. We will respond within 30 days (GDPR) or 45 days (CCPA).

9. Data Security

We use SSL/TLS encryption (HTTPS), secure servers, and encrypted payment processing via Stripe. While we strive to protect your information, no internet transmission is 100% secure.

10. International Data Transfers

We are based in Denmark (EU). If you are outside the EU, your data is transferred to us. We ensure appropriate safeguards are in place. For US providers (Stripe, Mailchimp), we rely on frameworks like the EU-US Data Privacy Framework or Standard Contractual Clauses.

11. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect their data. Contact us if you believe a child has provided us with information.

16. Contact Us

If you have questions about this Privacy Policy, please contact us:

Rohhna Barkwald
Email: mail@myfylgja.com
Address: Art by Barkwald, Glostrupvej 13D, 4500 Nykøbing Sjælland, Denmark

Transparency Commitment (TL;DR)

We collect: Only what is needed for orders and improvements.

We use it: To send your art and (if you ask) updates.

We DON'T: Sell your data. Spam you.

Your rights: You control your data. Just email us.

Ancient Norse wisdom meets contemporary art. We treat your data with the same respect we treat our craft.