Frequently Asked Questions
Everything you need to know about Fylgja paintings
Ordering & Payment
How do I purchase a painting?
Click "Add to Cart" on any product page, proceed to checkout, and complete payment. You’ll receive order confirmation immediately via email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) via secure Stripe payment processing. We also offer payment plans through Afterpay/Klarna.
Is my payment information secure?
Yes. We use Stripe, the same secure payment processor used by Amazon and Google. We never see or store your credit card information.
Shipping & Delivery
Is shipping really free worldwide?
Yes! Every original painting ships free to any address worldwide. The only exception is extremely remote locations.
How long does shipping take?
• US/Canada: 7-14 business days
• UK/Europe: 5-10 business days
• Australia/Asia: 10-21 business days
• UK/Europe: 5-10 business days
• Australia/Asia: 10-21 business days
Do I have to pay customs/import duties?
Shipping is free, but customs duties/taxes are the buyer’s responsibility. Most countries have exemptions for original art, and we provide documentation to help smooth clearance.
About The Paintings
Are these original paintings or prints?
Original paintings are one-of-a-kind, hand-painted works. Only ONE exists. Prints are clearly marked as such on their product pages.
Are the paintings framed?
Original paintings arrive unframed but ready to hang (stretched on wooden bars). This allows you to choose a frame that fits your style, though many display them unframed for a contemporary look.
Returns & Exchanges
What is your return policy?
30-day return policy on all original paintings. Return shipping is at buyer’s expense, but you receive a full refund upon safe return.
What if the painting doesn’t match my décor?
I’m happy to help you choose before purchasing—just email me photos of your space! That said, all sales are backed by our 30-day return policy.
About Fylgja
What does Fylgja mean?
Fylgja (pronounced FILL-gya) is Old Norse for "to follow." It refers to a spirit guardian in animal form that accompanies a person, connected to their fate and true nature.
How do I know which animal is my Fylgja?
Trust your instincts. It might be an animal that appears repeatedly in your life or dreams, or one you feel a deep intuitive pull towards when viewing the paintings.
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